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In today’s busy world, it seems like there’s just not enough time in the day to accomplish all the things that need to be done. Between managing a full time career, a household, the family, and client/patient meetings…there’s just not enough time left to get all the little items that have to get done completed. Groceries, dry cleaning, getting the oil changed, running to the post office….it all takes time….and it all adds up.
That’s where Southwest Concierge comes in. Southwest Concierge is a full service concierge and personal assistant service provider with only one goal in mind…. to make your life easier.
We take on even the most creative of tasks: dinner for two, limo and a concert, flowers for a “friend”, private plane to Vegas or perhaps a personal assistant to run those pesky errands so you can make that critical 7:00am business meeting. No matter what it is…Southwest Concierge has you covered.
And, by establishing a pre-screened, preferred vendor network of service providers, and working exclusively through that network, you can be assured that the service requested will not only be handled quickly but the provider has already met Southwest Concierge’s standards of service and quality.
We really have only one goal…. to help you get the most from your 24 hours. I guarantee…. once you use Southwest Concierge…. you’ll wonder how you lived without us.
I look forward to hearing from you and helping you take on the day.
Timothy O’Connell
President
Southwest Concierge, LLC
866-370-6541 or 480-888-8674
Timothy O’Connell is founder and President of Southwest Concierge, LLC, a Phoenix-based personal assistant and concierge firm designed to assist people with the ongoing struggle of finding enough time to enjoy the life they’ve worked so hard to achieve. Southwest Concierge is a full-service company with only one goal in mind…saving people time.
Southwest Concierge’s clients range from busy moms to the "well known." Whether it’s making dinner reservations for two, booking a limo and a concert, ordering flowers for someone special, or providing a personal assistant to run errands, Southwest Concierge is up to the task.
As President, O’Connell maintains overall responsibility for the company’s strategic and functional development, sales & marketing, financial planning and risk management functions. Prior to launching Southwest Concierge, he enjoyed a successful career in the technology industry. As regional manager of support operations for Avnet Enterprise Solutions, O’Connell was chartered to build and manage the Avnet NCSC (National Customer Support Center) serving North America and Avnet’s U.S. and Canadian customers.
Before joining Avnet, O’Connell spent seven years at Kent Datacomm, where he served in a variety of positions including southwest regional sales manager for Arizona, New Mexico and Nevada, and as regional services manager for the western U.S. During his tenure with Kent, his management style and highly successful strategy in growing markets quickly established him as a key resource within Kent, placing him on advisory boards for professional services, marketing, H.R. and legal departments.
O’Connell now brings that expertise and background in customer support and professional services much closer to home allowing his clients to spend more time with their families, friends and personal interests and less time chasing that ever-growing list of "must-do’s.”
 Deborah Cram
Vice President - Arizona Operations
Southwest Concierge, LLC
866-370-6541 or 480-888-8674
Deborah Cram joined the company as Director of Business Development in October of 2007. Chartered with growing the company’s client base in the Southwest, Deborah’s dynamic energy and enthusiasm, coupled with her extensive background in recruiting and managing top talent, quickly positioned Ms. Cram for greater things. In February 2008 Ms. Cram was promoted to Vice President of Arizona Operations taking the lead over the company’s operations in the Southwest United States.
Prior to coming on board with Southwest Concierge, Ms. Cram was the Southwest District Manger for Pacific Sunwear, Inc. In the eight years with PacSun Ms. Cram enjoyed an extensive background in retail management overseeing SW Texas, New Mexico, Arizona, and SW Colorado. Deborah’s talent in the area of strategic growth in an ever changing teen client market made her an invaluable asset to the business.
Ms. Cram has now brought her background in retail management, recruitment, staff leadership, sales development, and customer service to the Southwest Concierge team. Deborah’s attention to detail and managing great talent will support Southwest Concierge’s future growth and ensure EVERY client continues to receive the best of service during our increasing growth.
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 Southwest Concierge does it again taking personal concierge access to a whole new level. Finally concierge services are truly available to anyone, anytime…anywhere!
With a Southwest Concierge membership clients now have state-of-the-art real-time access to their very own concierge via any smart-phone including the all-new BlackBerry® Storm and Apple iPhone 3G®. One quick click to the Southwest Concierge® smart-phone website (www.bkcvip.com) and members have access to their very own personal concierge from anywhere in the world … making requests with as few as 6 quick clicks.
- In town for the weekend and need VIP access to hottest clubs?
- Baby Sitter for the evening?
- Last minute Taxi to Airport tomorrow morning?
- Need a Housekeeper before the weekend?
- Need lunch brought into your meeting?
Simply reach for your browser equipped Smart-Phone, or even the closest Mac® or PC, and get whatever you wish handled immediately. Once submitted...all clients receive a return call or email from their personal concierge within as few as 5 minutes … and most concierge requests are completed entirely within only 15 minutes. |
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