Resident Rates

On-Site Concierge Services:

On-Site Concierge Services are provided by the management and are billed monthly, quarterly or annually to the HOA or property.  Pricing is based on the breadth of services to be provided to the residents and then weighted against the number of clients (residents) authorized to use the service.  If Southwest Concierge arranges for any product or service, all the arrangements, including costs, are finalized with the resident personally prior to making any final arrangements on their behalf; and we never add a mark up to the cost of the service.  The client is then billed for the service itself using Visa, MC, AMEX or personal check.

Personal Assistance:

Southwest Concierge excels in providing personal support for busy individuals! Whether at your location or out running errands so you don’t have to…. our goal is to handle all those things that free you to take on the day.

Personal Assistance is billed by the hour; $20.00/hr or $25.00/hr for tasks requiring the use of our personal vehicle (such as errands).

• Minimum service time in the Greater Phoenix area is 2 hours.  Once the minimum has been met, the service is charged in quarter-hour increments.
• There is no charge for gas, mileage, or commute time to/from the location or city of service.
• Any purchases made on the client’s behalf are usually paid upfront by Southwest Concierge; Southwest Concierge will then add those purchases to the invoice at the end of the service period.
• Personal Assistance is available Monday – Saturday from 7am – 8pm.  Rates are higher before 7am, after 8pm and on Sundays.

Thank you for allowing us the opportunity to be a part of your day.